高效能面试指引：结构化面试与员工选拔流程.pdfVIP

Manual

目录

简介········································································································2-5

员工典型职能····························································································6-10

步骤1：员工申请表及工作环境介绍·····························································11

步骤2：结构式面试指引

StructuredInterviewGuide(SIG)····································································12-26

步骤3：应征者背景资料核查······································································28

雇佣决定准则····························································································28

雇佣程序提示······················································································29

目录

Introduction...2:StructuredInterviewGuide(SIG)·················12-26Step3:Applicantbackgroundinformation

verification·····················28Employmentdecisioncriteria······················28Employmentprogrammaintenance

tips······················29

简介

我们所的现实是餐厅的管理组需要比以往招募的员工。伴随着公司系统的

持续成长，人员配备的需求也跟着增加。这些数字十分可观，在国内，我们每年需要

雇佣约一百万的新员工，以满足新餐厅及现有餐厅的人员需求。

身为的管理组，你需要花很多时间去寻找及雇佣高素质的员工。这就是我们发展高

效能员工面试甄选程序的目的，以便满足你餐厅的排班需求。

在现今竞争激烈的营运环境中，时间相当的宝贵，你必须要在最短的时间内迅速地找出最

适合的人才。

可是，我们雇佣的却不能降低。如同以往一样，我们努力雇佣最高素质的员工，因为我

们知道肯付出、高效率的员工可以使我们迈向成功。来，我们已证素质的员工与

更快乐的顾客、更高的营业额、及更大的市场占有率之间有直接的关系。

上，在1955年，当的创始人雷·克洛克雇佣他的第一名员工时，他所寻找的人

就是能够协助并促进其事业发展的人选，也就是能够坚持高的营运、高品质的产

品、体现团队合作精神及顾客期望的那种员工。

用更少的招募甄选时间去雇佣具有特质的人才：

让我们面对现实，在现今竞争激烈的营运环境中，时间相当的宝贵。你必须要简单迅速她

找出人材。

本手册中所叙述的高效能员工面试甄选一种简便的方法，其中包括四步骤的