2025年情景交流英文题库及答案.docVIP

2025年情景交流英文题库及答案

一、单项选择题（总共10题，每题2分）

1.Whatistheprimarypurposeofeffectivecommunicationinaprofessionalsetting?

A.Todominatetheconversation

B.Toensureclarityandunderstanding

C.Toimpressotherswithjargon

D.Toavoidexpressingopinions

Answer:B

2.Whichofthefollowingisakeyelementofactivelistening?

A.Interruptingfrequentlytoaddcomments

B.Focusingonyourresponsewhiletheotherpersonisspeaking

C.Maintainingeyecontactandnoddinginagreement

D.Planningyournextargumentwhilelistening

Answer:C

3.Inateammeeting,howshouldyouhandleadisagreementwithacolleague?

A.Ignorethedisagreementtomaintainharmony

B.Confrontthecolleagueinapublicsetting

C.Addresstheissuerespectfullyandconstructively

D.Escalatetheconflicttohighermanagementimmediately

Answer:C

4.Whatisthebestwaytogivefeedbacktoateammember?

A.Deliveritinfrontofotherteammembers

B.Focussolelyonthenegativeaspects

C.Providespecific,actionable,andbalancedfeedback

D.Waituntilaformalperformancereviewtomentionit

Answer:C

5.Whichofthefollowingisanexampleofnon-verbalcommunication?

A.Sendinganemailwithdetailedinstructions

B.Usinggesturestoemphasizeapoint

C.Writingaformalreport

D.Conductingavideoconference

Answer:B

6.Howcanyoubuildtrustinaprofessionalrelationship?

A.Bybeingconsistentlyreliableandhonest

B.Byalwaysagreeingwithyourcolleagues

C.Bysharingpersonalinformationexcessively

D.Byavoidingdifficultconversations

Answer:A

7.Whatisthepurposeofameetingagenda?

A.Toprovideadetailedhistoryofpastdecisions

B.Tooutlinethetopicstobediscussedandthetimeallocatedforeach

C.Toassignblameforpreviousfailures

D.Toserveasaformalinvitationtoattendees

Answer:B

8.Howshouldyouhandleasituationwhereyouareask