收银员英语考试题及答案.docVIP

收银员英语考试题及答案

一、单项选择题（总共10题，每题2分）

1.Whatisthewordforacustomerwhopayswithcash?

A.Credit

B.Debit

C.Cash

D.Check

Answer:C

2.HowdoyousayThankyouinEnglish?

A.Goodbye

B.Please

C.Thankyou

D.Sorry

Answer:C

3.Whatisthetermforapricethatincludestax?

A.Grossprice

B.Netprice

C.Tax-inclusiveprice

D.Tax-exclusiveprice

Answer:C

4.HowdoyouaskforthetotalamountinEnglish?

A.Howmuchisthis?

B.Doyouhavechange?

C.Whatisthetotal?

D.CanIpaywithacard?

Answer:C

5.Whatisthewordforadiscountonanitem?

A.Increase

B.Decrease

C.Discount

D.Tax

Answer:C

6.HowdoyousayIneedabaginEnglish?

A.Ineedareceipt

B.Ineedabag

C.Ineedadiscount

D.Ineedhelp

Answer:B

7.Whatisthetermforapaymentmadeininstallments?

A.Cashpayment

B.Creditpayment

C.Installmentpayment

D.Debitpayment

Answer:C

8.HowdoyouaskifaproductisonsaleinEnglish?

A.Isthisproductonsale?

B.Howmuchisthisproduct?

C.Doyouhavethisproductinstock?

D.CanIreturnthisproduct?

Answer:A

9.Whatisthewordforapricethatdoesnotincludetax?

A.Grossprice

B.Netprice

C.Tax-inclusiveprice

D.Tax-exclusiveprice

Answer:D

10.HowdoyousayDoyouacceptcreditcardsinEnglish?

A.CanIpaywithacard?

B.Doyouacceptcreditcards?

C.Howmuchisthis?

D.Ineedabag

Answer:B

二、多项选择题（总共10题，每题2分）

1.Whatarethecommonpaymentmethodsinastore?

A.Cash

B.Creditcard

C.Debitcard

D.Check

E.PayPal

Answer:A,B,C,D

2.Whatdoyouneedtodowhenacustomerreturnsaproduct?

A.Checkthereturnpolicy

B.Processtherefund

C.Askforareceipt

D.Offeradiscount

E.Thankthecustomer

Answer:A,B,C,E

3.Whatarethebenefitsofusingacreditcard?

A.Buildingcredithistory

B.Rewardspoints

C.Cashback

D.Debitcardusage

E.Nointerestcharges

Answer:A,B,C

4.Whatshouldacashierdotohandleadifficultcustomer?

A.Staycalmandpolite

B.Listentothecustomerscomplaint