2025年餐饮行业英语沟通技巧培训试卷.docxVIP

2025年餐饮行业英语沟通技巧培训试卷

考试时间：______分钟总分：______分姓名：______

第一部分听力理解

请根据听到的内容，选择最合适的答案。

1.Youhearawaiterasking,CanItakeyourorderfordinner,sir/madam?Whatisthewaiterdoing?

a)Askingabouttheweather.

b)Inquiringaboutthetime.

c)Takingafoodorder.

d)Askingforthebill.

2.Youhearacustomersaying,Iwouldlikeaglassofwater,please,andmaybeamenu.Whatdoesthecustomerwant?

a)Atablereservation.

b)Somefoodtoeat.

c)Adrinkandamenu.

d)Informationabouttherestaurantshistory.

3.Youhearamanagersayingtoastaffmember,CouldyoupleaseshowMr.HarrisontoTable5?Itsnearthewindow.Whataretheyaskingthestaffmembertodo?

a)OrderfoodforMr.Harrison.

b)CleanTable5.

c)seataguest.

d)TakeMr.Harrisonspayment.

4.Youhearacustomercomplaining,Thesoupwastoospicyforme.Whatproblemisthecustomerhaving?

a)Theydontlikethetaste.

b)Theyarecold.

c)Theyarehungry.

d)Theserviceisslow.

5.Youhearawaiterconfirminganorder,Youveorderedachickensalad,aCaesarsalad,andabottleofwhitewine.Isthatcorrect?Whatisthewaiterdoing?

a)Askingforthetotalamount.

b)Askingifthecustomerwantsdessert.

c)Confirmingtheorderdetails.

d)Recommendinganotherwine.

第二部分阅读理解

Readthefollowingmenuexcerptandanswerquestions6to9.

Appetizers

*MiniQuiches:$8.50

*SpringRolls:$6.00

*Bruschetta:$7.50

*CaesarSalad:$10.00

MainCourses

*GrilledChickenBreast:$16.00

*BeefSteak:$18.50

*SpaghettiCarbonara:$15.00

*FishandChips:$17.00

Drinks

*Water:$2.00

*Coffee:$3.00

*Tea:$3.00

*HouseWine(byglass):$7.00-$9.00

6.Ifacustomerwantstoordertwoappetizersandonemaincourse,whichcombinationispossiblewithinabudgetof$30?

a)BruschettaandCaesarSaladwithGrilledChickenBreast.

b)MiniQuichesandSpringRollswithBeef