新一代智能运算：智能人工智能驱动的转型New-generation_intelligent_ops_-_Agentic_AI_1.pptxVIP

ANINDUSTRYWHITEPAPER

New-generation

JUNE2025

Version3.0

Objective:toexplorewaysinwhichcommunications

serviceproviderscanaccelerateservice-centricoperations

transformationthroughAIandhuman-machinecollaborationandrealizenewvaluesthroughAI-drivenmetricsand

measurementmethodologies.

intelligentoperations:

AgenticAI-driven

transformation

Executivesummary5

Section1.Industrylandscape:service-centricoperations7

1.1.1Summary:enhancingservice-centricoperationswithAIandvaluemetrics7

1.1.2Transformationframeworksandtools:AN,AOmaturitymodels,VOF8

1.1.3Coretechnologicalfeatures:DTN,GenAI,EDNS10

1.2Industrylandscape:AIisdynamicallydisruptingservice-centricoperations11

1.2.1AIdrivingautomationacceleration11

1.2.2GenAIusecasescomingtomarket11

1.2.3AgenticAI12

1.3Service-centricoperations:CSPtransformationtrendsandnewusecases12

1.3.1Fromdigitaltelcotodigitaltechco:characteristicsofservice-centricoperations12

1.3.2Automationdriversandhigh-valuescenarios13

1.3.3Improvementindicators14

1.4Keychallengesonthetransformationjourney14

1.4.1Operationalchallenges:networkandservicecomp