批次召回概览与实施指南.pdfVIP

基线包：J61批次召回

概览

SAPAG

BaselinePackage:J61

BatchRecall

Overview

SAPAG

概述

情景–批次召回

此场景由多个构建块组成，这些构建块包含批次召回场景所需的预配置设置。构建块可以帮助您快速实施解决方案并投入生产。

业务视角

业务视角展示了参与批次召回情景的业务合作伙伴、整个业务流程的范围以及对各方的好处。

此情景执行批次召回。识别出有缺陷的批次，并必须从已收到该批次的客户和潜在客户那里召回。执行一个程序来识别所有

收到有缺陷批次的客户。用户随后选择适当联系人的地址，系统为每位客户打印一封标准信函，通知他们召回事宜。每个客

户的后续活动都存储在系统中。如有必要，还会记录退货交付。最后，在有缺陷的批次返回后进行质量检查。

Overview

Scenario–BatchRecall

Thisscenarioismadeupofseveralbuildingblocks,whichcontainthepreconfigurationsettingsrequiredforthebatchrecall

scenario.Buildingblockscanhelpyoutoimplementthesolutionandputintoproductionquickly.

BusinessView

Thebusinessviewshowsthebusinesspartnersparticipatinginthebatchrecallscenario,theentirescopeofthebusiness

processes,andthebenefitsforthepartiesinvolved.

Thisscenarioenactsabatchrecall.Adefectbatchisidentifiedandmustberecalledfromcustomersandprospectswhohave

receivedthebatch.Aprogramisexecutedtoidentifyallcustomerswhohavereceivedadefectbatch.Theuserthenchooses

theaddressesoftheappropriatecontactpersons,andthesystemprintsastandardlettertoeachcustomertoinformthemof

therecall.Thesubsequentactivitiesforeachcustomerarestoredinthesystem.Returndeliveriesarealsoenteredand

documented,ifnecessary.Lastly,aqualityinspectiontakesplaceuponthereturnofthedefectbatch.

业务视角‑批次召回

业务优势客户供应商/制造商业务优势

BusinessView-BatchRecall

BusinessBenefits