辅具共享与维修服务流程说明.pdfVIP

2辅具申请维修

用户在【辅具共享申请】中选择【申请辅具维修】，进入维修申请，键入申

请内容，申请中可选择配送方式为自送或邮寄，填写后【提交】申请。

用户在维修列表中选择【支付维修费】，通过“”扫码，然后等

待维修后自取或邮寄返还。

FujianProvinceComprehensiveServicetformProject

forAssistiveDevicesforswithDisabilities

Product

Manual

December2019

1.AssistiveDevice

Borrowing

Application

Onthe[HomePage],usersselect[AssistiveDeviceSharingApplication],whichleadsto

theassistivedeviceborrowingapplicationpage.Userschoosetherequiredassistivedevices,

clickonBorrow,fillouttheapplicationdetails,andthen[Submit].

Inthe[Progress]section,findthesuccessfullysubmittedorderandselect[PayDeposit].

UserscanpayviaAlipaybyscanningtheQRcode.Afterpayment,waitfordeliveryorpickup

fromaservicepoint.

Beforetheborrowingperiodexpires,userscanchooseto[ApplyforExtension]or[ApplyforReturn].

Whenreturning,userscanalsochoose

【Mail】or【Self-deliver】,returntheassistivedevicetothecollectionpointandwaitfor

therefund(thedepositwillbereturnedviatheoriginalpaymentmethod).

2Applicationfor

AssistiveDevice

Repair

Inthe【AssistiveDeviceSharingApplication】,select【ApplyforAssistiveDeviceRepair】,

entertherepairapplication,andtypetheapplicationcontent.Youcanchooseeitherself-deliveryor

mailasthedeliverymethod,then【Submit】theapplicationafterfillingitout.

Usersselect[PayforRepair]fromtherepairlist,payviaAlipaybyscanningtheQRcode,

andthenwaitfornotificationtocollectthedeviceinorhaveitreturnedbymail.