Siebel 7.x大规模部署案例研究：技术架构与成果分析.pptxVIP

CaseStudy-Siebel@Scale

SeanKerrAccenture,PartnerAccenture/Microsoft-ConfidentialandProprietary?2004Accenture.Allrightsreserved.1

?2004Accenture.Allrightsreserved.2Siebel@Scale

AgendaUnderstandingSiebel@ScaleProjectbackgroundProjectstrategyTechnicalarchitectureResultsandFindingsLeveragingSiebel@ScaleAppendix

?2004Accenture.Allrightsreserved.3Siebel@Scale

ProjectBackgroundSiebel@Scale–aproofofconceptLimitedofcredentialsforSQLServerandMicrosoftarchitectureatthetimeforlarge-scaleenterpriseimplementations,particularlyCRMapplicationsandSiebel7.xSiebel7.5highlydatabasedependent,andclientmorecomfortablewithUnix/OracleClientquestionedexistingbenchmarksandcompetingvendorclaimsinrealworldapplicationObjectives:DemonstratethescalabilityofSQLServer2000testperformanceasadataserverforaSiebel7.5implementationofSalesForceAutomation(SFA)ProvideclientwithvalidationofproposedarchitecturefortheirSalesForceTransformation(SFT)ProgramPresentarealworldanalysisusingclientbusinesstransactions,datavolumeandproposedhardwareconfigurationPresenttangible‘proof’thataMicrosoft/HParchitecturecansupportanenterprise-scaleSiebelimplementationCreateareferenceableassetforenterprise-scaleCRMonaMicrosoftSQLServerplatformNotabenchmark:Thetestwasdesignedtosimulateusersexercisingreal-worldSiebelSFAfunctionality.

?2004Accenture.Allrightsreserved.4Siebel@Scale

ProjectStrategy-ScopeMeasuresUserExperienceResponseTimesLoadRunnerTransactionTimesSystemPerformanceMetricsScorecardDetailedMetricsFindingsmendationsUsersApplicationCincinnatiDataCenterVPNUserManualTesterT1/WANT1/WANModelledapplicationusinganticipatedclientdata/volumeincluding500,000accountsand8,000concurrentusersMeasurementoftheeffectof8,000currentusersonSQLServer2000databases,Siebelapplicationresponsetimeserverperformanc