乘务员职位英语面试问题详解.docVIP

乘务员职位英语面试问题详解

一、选择题（每题5分，共25分）

1.Whatshouldaflightattendantdowhenapassengerhasamedicalemergency?

A.Ignorethepassenger.

B.Providefirstaidimmediately.

C.Askanotherpassengerforhelp.

2.Howshouldaflightattendantgreetpassengers?

A.Saynothing.

B.Useapoliteandfriendlytone.

C.Berudetothem.

3.Whendealingwithadifficultpassenger,aflightattendantshould______.

A.Arguewiththepassenger.

B.Listenpatientlyandtrytosolvetheproblem.

C.Ignorethepassengerscomplaints.

4.Whatisanimportantskillforaflightattendantintermsofcommunication?