萨斯喀电信借助Genesys优化销售与服务流程.pdfVIP

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Genesys

SaskTel

ImprovingSalesEffectivenessandService

DeliveryatSaskTel

ATAGLANCE

SaskTel

Industry:Telecommunications

Revenues:$1.2billion

(Canadian)

NumberofEmployees:

4,000

SaskTeloffersawiderangeofservices,fromtelephoneandtelevisiontoInternet,cellular,

wirelessdata,andsecuritymonitoring,formorethan1.4millioncustomersinSaskatchewan,

Canada.RankedtopincustomersatisfactionforfullserviceprovidersinCanadabyJ.D.Powers

andAssociates,SaskTelisse