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- 约1.76万字
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- 2026-10-13 发布于山西
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February2025
Mckunsey
company
LogisticsPractice
WhatdoUS
consumerswantfrome-commercedeliveries?
AsUSe-commercegrowthslows,retailersandlogisticsprovidersfacerisingdeliverycosts.Asurveyofconsumerpreferencesfor
packageshipments—speedorreliability?—couldhelpinformpriorities.
bySandyGosling
withIsabellePan,LoraineLi,andSandeepShenoy
WhatdoUSconsumerswantfrome-commercedeliveries?2
Consumersstilllovetoshoponline,butgrowthine-commerceisnolongerlikelytobeas
frenziedasitwasinrecentyears.E-commercesalesintheUnitedStates
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