IBM商业白皮书-探求信息技术投资的有效边界-资产组合理论给首席信息官们的启示.pdf

IBM Business Consulting Services Reaching efficient frontiers in IT investment management What financial services CIOs can learn from portfolio theory An IBM Institute for Business Value executive brief /bcs IBM Business Consulting Services, through the IBM Institute for Business Value, develops fact-based strategic insights for senior business executives around critical industry-specific and cross-industry issues. This executive brief is based on an in-depth study by the Institute’s research team. It is part of an ongoing commitment by IBM Business Consulting Services to provide analysis and viewpoints that help companies realize business value. You may contact the authors or send an e-mail to iibv@ for more information. Contents Introduction 1 Introduction Heavily dependent on information technology, financial services firms globally 1 2 What stands in the way of spend over €235 billion on IT, representing – for large banks – 15 to 22 percent of 2 higher returns on IT projects? their overall non-interest expense. Unfortunately, their investments too often fail to 6 Understanding IT generate anticipated returns – and worse, many firms do not even know which are portfolio management paying dividends and which are losing money. In fact, benefits realization data was available for only 31 percent of those interviewed in a recent study. Compounding 7 Leading practices: What the problem, few firms actually reserve funds as a contingency for projects that market leaders are doing exceed their bud