IT Strategic Alignment Maturity-IT战略（英文版）.ppt

Strategic Alignment Maturity Managing the Information Technology Resource Jerry N. Luftman Outline Importance of IT and business environment Enablers and inhibitors to alignment Concept/importance of alignment maturity 5 levels of Strategic Alignment Maturity 6 Criteria that characterize levels of Strategic Alignment Model Assessing Strategic Alignment Maturity Strategic Alignment Process Importance of Alignment Effectiveness Efficiency Link Technology and Business IT Management Should: Be knowledgeable about how new IT technologies can be integrated into business Be privy to senior managements tactical and strategic plans Be present when corporate strategies are discussed Understand strengths and weaknesses of technologies and implications Strategic Alignment Maturity Levels Initial/Ad Hoc Process Business and IT not aligned Committed Process Organization commits to becoming aligned Established Focused Process Established and Focused on business objectives Improved/Managed Process Reinforcing concept of IT as “Value Center” Optimized Process Integrated/Co-adaptive business and IT strategic planning Strategic Alignment Maturity Criteria Communications Competency/value measurements Governance Partnerships Scope and Architecture Skills Primary Objective of Assessment: Agree that criterion needs to be improved Agree that a criterion is good, but can be better Disagree with how good/bad a criterion is Communications Ensure ongoing knowledge sharing Use people in formal inter-unit liaison roles Cooperation among business-IT partners Trust and openness between units and IT Competency/Value Measurements Service levels that assess commitment of IT Tie service levels to criteria Take action based on measurements of performance factors Understand factors that lead to missing criteria Understand what can be learned to improve the environment continuously Governance Clearly defined decision-making authority Integrated enterprise-wide strategic business plan Partnership Rel