人力资源管理规划第六章课件1.pptVIP

Exhibit 6-1工作体系设计模型Model for Design of Work Systems 工作体系设计Design of Work Systems 工作专门化Job Specialization 基于非常狭窄的任务范围来安排工作Creates jobs with very narrow task (activity) assignments 高效率，高水平的本职工作能力，低的培训成本，工作单调Resulted in high efficiency, quickly achieved job competency, low training costs, but created monotonous jobs 工作扩大化Job Enlargement 工作任务多样化An increase in task variety to relieve boredom 工作轮换Job Rotation 员工在不同的专业岗位之间轮换。Employees moved across different specialized positions 扩大化与轮换增加多样性但并不一定增加责任。Enlargement rotation add variety but not necessarily responsibility 工作体系设计Design of Work Systems 工作丰富化Job Enrichment 增加了员工对工作质量与生产率的责任。Increasing amount of responsibility for quality productivity that employees have for their own work 垂直加载Vertical Loading 责任从主管到员工的重新安排。Reassignment of job responsibility formerly delegated to supervisor to employee 五个核心的工作纬度Five Core Job Characteristics 技能多样性Skill variety Extent to which work allows employee to use variety of skills 任务的完整性Task identity Extent to which work allows employee to complete whole or identifiable piece of work 任务重要性Task significance 对于内部或外部员工来说工作的重要程度。Extent to which employee perceives that work is important meaningful to those inside or outside organization 自治性Autonomy 员工对工作自主的程度Extent to which employee is able to work determine work procedure at own discretion 反馈Feedback 允许员工了解对于自己工作职责履行情况的程度。Extent to which work allows employee to gain sense of how well job responsibilities are met Exhibit 6-2工作特征模型Job Characteristics Model 员工需要的What Workers Need Changing demographics life styles人口结构与生活方式的变化 员工需要取决于…Worker needs vary by age, gender, race, religion, physical abilities, sexual orientation, marital family status 员工需要工作与生活的平衡Employee needs for work/life balance Workers less committed to organizations today 缺乏激情与低效率Also suffer from burnout lower performance 员工需要发出声音Employee needs representation (“voice”) 员工需要参与及组织聆听其声音。Workers want to be involved in work-related issues expect organization to listen to concer