外文翻译--内部培训助理.docVIP

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本科毕业论文(设计) 外文翻译 外文题目 Training internal facilitators 外文出处 Training&Development 外文作者 Green Ray .Jeff Hines .Dave Wilcox 原文: Training internal facilitators Green Ray Jeff Hines Dave Wilcox Facilitation is noting new.But increasingly,more employees are expected to develop and use facilitators skills.According to Peter Senge,the role of a facilitator is to help groups maintain ownership of a process and it outcomes.When an organization is undergoing change,the facilitator may be the most critical element. Companies are using facilitation as a tool in such areas as total-quality management and organization development.GE Plastics offers facilitation training to all exempt employees.AT&T trains internal OD consultants in facilitation skills.Peoples Bancorp bank develops facilitators to lead its TQM effort. In April 1993,Corning—a manufacuring firm that specializes in glass and ceramics—began training specially selected employees to facilitate the work of self-directed work teams.Corning’s parkersburg West Virginia,plant-now owned by Schott Scientific Glass—joined with Maretta College’s McDonough Center for Leadership and business in Maritetta,Ohio,to design the training process. The first step was teaching two of plant’s employees how to facilitate team training. They also learned how to conduct group facilitation once the initial intervention –led by a consultant from the center’s Institute of Education and Training for Business—was completed. The goal of the initial intervention was to hand off the team—facilitation process to the plant employees(facilitator/trainees).Eventually,the two facilitator/trainees would become site facilitators.They would help facilitate the interactions of Corning ‘s work teams and train them in team development so they could manage their own interactions. The key to achieving the goal was empowering the facilitator/tr

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