南昌市服务外包产业发展战略研究.pdfVIP

要 随着IT 技术的迅猛发展和经济全球化进程的不断加快，服务外包作为企业降 低成本、提高核心竞争力的重要手段，已经被广泛采用,全球服务外包产业规模也 不断扩大。同时，服务外包产业凭借其信息技术承载高、附加值大、资源消耗低、 环境污染少、吸纳高素质人才就业能力强、国际化水平高等特点，已经成为我国 大力支持和鼓励发展的产业之一。 南昌作为江西的省会，近几年服务外包产业发展较快、具备了一定的基础。 2009 年2 月，南昌市与北京、上海、深圳、大连等20 个城市被批准为“中国服务 外包示范城市”，享受国家特殊优惠政策，迎来了难得的发展机遇。然而，受现实 条件的制约，与其他服务外包城市相比，南昌市服务外包产业总体规模较小，排 名相对靠后。因此，认真分析当前形势， 鉴先进地区和城市的经验，采取有力 措施,推动服务外包产业快速发展，已经成为一个非常紧迫的任务。 本文从研究南昌市服务外包产业发展战略的角度出发，在总结归纳全球和我 国服务外包产业发展特点的基础上，对南昌市发展服务外包产业的优势和问题进 行分析，并 鉴国内外先进地区的成功经验，提出南昌市服务外包产业发展的战 略设想，构建了战略框架，同时针对产业发展中存在的问题提出了具体对策，希 望能为南昌服务外包产业发展提供有价值的参考。 关键字：南昌 服务外包产业 发展 战略 1 Abstract With the rapid development of IT technology and the accelerating process of economic globalization, Service Outsourcing, as one of the company s important means to reduce costs and improve core competitiveness, has been widely adopted, the scale of the global outsourcing industry is also expanding. At the same time, the Chinese Government provides strong supports and encouragements to service outsourcing industry, because it has the advantage in higher IT added value, lower resource consumption, less environmental pollution，creating more high-technology jobs and high international level. Nanchang, as the Jiangxi provincial capital, the service outsourcing industry made great progress and laid a foundation in recent years. In February 2009, Nanchang, Beij ing, Shanghai, Shenzhen, Dalian and other 20 cities were approved as China service outsourcing model city. It means that Nanchang could enjoy more special preferential policies，it is a very valuable opportunity. However, comparing with other service outsourcing model cities, Nanchang service outsourcing industry is not large in scale, rank is al