护工护理引发的若干问题及应对举措.pdfVIP

—104 — 　　　　　　　　　　　　　　　　　　　　　Ch ine se M ed ical Eth ic s 2006 O ct. 5 ( Gen. 109) 护工护理引发的若干问题及应对措施 钱 　虹 (武汉大学人民医院妇产科 ,湖北 　武汉 　430060) 摘〔要 〕分析了护工护理工作过程中可能引发的一些问题及伦理冲突 ,如护工职责与工作范围不清 、护理知识的缺乏与护 理伦理的冲突、护工素质的参差不齐与道德的冲突、护工和患者之间的伦理冲突等 ;提出了改善的具体措施 ,如健全护工管理制 度提高服务质量 、加强护工知识培训提高护理水平 、加强护工伦理道德教育提高职业素质 、加强心理素质培养搞好护工和患者 的关系、尊重护工的人格与权力实行人性化管理等 。 关〔键词 〕护工 ;护理 ;伦理 ;道德 〔中图分类号 〕R47　　　 文〔献标识码 〕A 　　　 文〔章编号 〕100 1 - 8655 (2006) 05 - 0 104 - 02 Severa l Que stion s and the C orre spon d ing M ea sure s about C lin ica l Nur sing W orker s Q iang H ong (D ep a rtm en t of gy naecolvgy and obs tetrics, R enM in H osp ita l of W uhan Un ivers ity, W uhan, H ubei 430060, Ch ian) A b stract: W ith the econom ic developm en t, h igher life standard s and more one - ch ild fam ilie s, work ing p re ssu re s of p eop le are more and more in ten sive. Th is m ake s it more difficu lt for the fam ily m em bers to nu rse the p atien t them selve s. Thu s, a sp ecial occup ation occu rs, that is clin ical nu rsing worker. A lthough clin ical nu rsing workers m ake it very conven ien t for the p atien ts and their fam ily m embers, som e eth ical and moral conflicts m ay be cau sed. So ho sp itals m u st take m ea su re s. A t first, som e eth ical and moral conflicts are analyzed wh ich m ay be cau sed du ring clin ical nu rsing work , such a s: du ty of clin ical nu rsing work , shortage of the know ledge of clin ical nu rsing work , p rofe ssional quality of clin ical nu rsing workers, eth ical conflicts between p atien ts and clin ical nu rsing workers, etc. Som e m ea su rets are p u t forward: norm ality of m anagem en t of clin ical nu rsing workers, imp rovem en t of service quality, train ing of