关于酒店优秀员工频繁跳槽的现象的思考.doc

关于酒店优秀员工频繁跳槽的现象的思考 引 言 由于对酒店管理的了解，对于人才的挽留非常重要，所以有了对于酒店优秀员工跳槽的思考，觉得酒店管理人员要系统性，多层面的考虑优秀员工跳槽的动机和需求，以使人才少流失。 中英文摘要 酒店是指在功能要素和企业要素达到国家标准能够为旅居宾客及其他宾客提供住宿、饮食、购物、 娱乐等综合性服务的企业。酒店业是一个以服务质量和人才质量为主导的第三产业，但是随着人才竞争逐渐加剧，酒店人才的频繁跳槽现象也不容乐观。中国的酒店业发展相对于外国的酒店有点滞后，但随着中国经济的发展和人民生活水平的不断提高，我国的酒店数量也在逐年增长，加上外资酒店以及近几年快速发展起来的经济型连锁酒店对中国本土酒店的冲击，中国的酒店之间已经展开了激烈的竞争，酒店的管理难度也不断加深，尤其是对酒店员工频繁流动的管理，已经成为其酒店管理过程中非常重要的部分。一支稳定、人员结构合理的员工队伍是酒店经营的重要因素，正常的员工流动推动酒店的发展，过高或过低的员工流动阻碍酒店的发展。很多人把员工的流动归咎为福利待遇不好、工作压力大、前途不明朗、不适应上级的管理方式等因素，并提出了相应的解决对策。 关键词：酒店 优秀员工 频繁跳槽 思考 Abstract The hotel is to reach the national standard in the functional elements and factors of enterprises to provide accommodation for guests and the other guests, in eating, shopping, entertainment and other comprehensive service enterprises. Hotel industry is a service quality and personnel quality LED third industries, but as the talent competition has intensified, frequent job hopping hotel personnel can not be optimistic about. Development of the hotel industry China relative to foreign hotel is a little lag, but along with the development of China of economy and the improvement of peoples living standard, the number of hotels in China is increasing year by year, the impact of the hotel with foreign capital and developed rapidly in recent years, economy hotel chain of China local hotel, between the China the hotel has been fierce competition， the hotel management difficulty also continues to deepen, especially for the hotel staff frequently flow management, the hotel management has become a very important part of the process. A relatively stable, reasonable personnel structure of the staff is an important factor in Tianjin hotel management staff, the normal flow of promoting the development of the hotel, too high or too low staff turnover to hinder the development of hotel. Many people put the blame for the welfare of staff flow is not good, work pressure, the future uncertain, does not adapt to the superior management mode, and puts forw