信息质量管理方法：英国资产密集型组织的实践现状.pdfVIP

Approaches to Information Quality Management: State of the Practice of UK Asset-Intensive Organisations Philip Woodall, Ajith Kumar Parlikad and Lucas Lebrun Abstract Maintaining good quality information is a difficult task, and many lead- ing asset management (AM) organisations have difficulty planning and executing successful information quality management (IQM) practices. The aims of this work are, therefore, to understand how organisations approach IQM in the AM unit of their organisation, to highlight general trends in IQM, and to provide guidance on how organisations can improve IQM practices. Using the case study methodology, the current level of IQM maturity was benchmarked for ten organisations in the U.K. focussing on the AM unit of the organisation. By understanding how the most mature organisations approach the task of IQM, specific guidelines for how organi- sations with lower maturity levels can improve their IQM practices are presented. Five critical success factors from the IQM-CMM maturity model were identified as being significant for improving IQM maturity: information quality (IQ) manage- ment team and project management, IQ requirements analysis, IQ requirements management, information product visualisation and meta-information management. Keywords Asset information quality, Asset information system, Asset manage- ment, Information quality management, Information quality practices, Information quality requirements, Information quality management maturity model __________________________________ P. Woodall Institute for Manufacturing, Department of Engineering, University of Cambridge, Cambridge, CB3 0FS, UK e-mail: phil.woodall@eng.cam.ac.uk A.K. Parlikad Institute for Manufacturing, Department of Engineering, University of Cambridge, Cambridge, CB3 0FS, UK L. Lebrun Institute for Manufacturing, Department of Engineering, University of Cambridge, Cambridge, CB3 0FS, UK J.E. Amadi-Eche