从药物咨询服务分析我院门诊药学服务现状.pdfVIP

中国当代医药 2014年6月第21卷第 17期 窑工作探讨 窑 从药物咨询服务分析我院门诊药学服务现状 谭彩虹 易燕桃 陈紫桃 广东省肇庆市第二人民医院药剂科袁广东肇庆 526060 [摘要] 目的分析本院门诊药学服务的现状袁探讨提高药学服务质量的方法袁促进医院药学服务的全方位开展遥 方法 收集整理本院2011年6月~2013年6月药物咨询记录完整的资料共 1147份袁针对用药咨询内容进行回顾 性总结与分析遥 结果药物咨询以门诊患者为主袁占91.3%曰咨询内容以用法用量和适应证方面为主袁占53.7%曰 咨询方式多为窗口面对面咨询袁占84.2%遥 结论 目前本院门诊药物咨询服务能解决部分门诊患者袁特别是特殊 人群的用药疑虑袁但存在形式单一尧宣传不足及自身专业知识不足等问题袁有待进一步改善遥 [关键词] 药学服务曰用药咨询曰合理用药 [中图分类号] R969.3 [文献标识码] B [文章编号] 1674-4721渊2014冤06渊b冤-0159-03 Analysis of the current situation of outpatient pharmaceutical care in our hospitalfrom drugadvisoryservice TANCai-hong YI Yan-tao CHENZi-tao Department of Pharmacy,the Second People忆s Hospital of Zhaoqing City in Guangdong Province,Zhaoqing 526060, China [Abstract]ObjectiveTo analyze the current situationof outpatient pharmaceutical care in our hospital and discuss the ways to improve the quality of pharmaceutical care in order to promote its comprehensive development. Methods 1147 records of completedataof drug consultationfromJune 2011toJune 2013were collected andtidied and they were ret鄄 rospectively summed up and analyzed. Results The outpatients took a large proportion in drug consultation accounting for 91.3%. The consulting detailswere mainly related to usage,dosage,and indications accounting for 53.7%.The way to consult was mainly face-to-face in medicine window with 84.2%. Conclusion At present,the current pharmaceutical care can solve the medication doubts of some patients,especially special populations. It has shortcomings like single form,lack ofpropaganda,and unqualified professional knowledgeand soon and it needsto befurther improved. [Keywords] Pharmaceutical care;Medicationconsultation;Rational druguse 药物咨询服务不仅是医院药学发展的必然趋势袁 1.2方法 也是医院全程化尧 个体化药学服务的重要内容之一袁