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3.1Business topic: Starting a business 3.2 Business skills: Leaving and taking messages 3.1 Business topic: Starting a business 2. Now read about another small business. Complete the text with the underlined words in bold from the article on franchising on page 26. Tags that can end misery of lost luggage Globalbagtag was (0) set up six years ago by husband-and-wife team Chris and Alison Truelove on their return from a holiday in Australia. The couple decided to(1)________ G, which sells secure tags which travelers attach to their luggage. They started to (2)___________ £9.95 per tag in the first year, followed by a 2.95 subscription (3)_____________ for the following years. Customers activate the tag online with their home address on an online database. If luggage is lost, the person who finds it can log on to the Globalbagtag website and report the missing items. Mr. Truelove said: “We have seen a huge (4)_________ in orders as travelers realize they cannot rely on the airlines to look after their bags. It is actually a very simple (5)___________, Globalbagtag is now planning to (6)_____________ into stickers for items including mobile phones, MP3 players, key and laptops.” Listening 1 Advice on franchises —You must be someone who likes to follow rules and have support from others —Choose a strong band and something you are interested in —You need start-up capital 1. In general _____ _____ _____ you are thinking of…. 2. ______, ______ _____ make sure that the bands are strong. 3. ______ _____, making and selling pizzas might be profitable but… 4. I ______ ______ you need to like hard work. 5. ______, ______ the money. You… Listening 2 Planning a seminar 1. Listen to a message on a voicemail about a seminar. Complete the information on this message pad. 2. Vanessa and Kirsten are in charge of organizing the seminar at Business Circle Conferencing. Vanessa calls Kirsten to confirm th
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