饭店英语 教学课件 作者 李佳 主编 businessservices.pptVIP

尚辅网 尚辅网 1. C=Clerk G=Guest C: Housekeeping. May I help you? G: Yes. I would like to use my room to hold a business meeting. C: ________________ for you, sir? G: I’ll need seven extra chairs. C: _________________ your name and room number, sir? G: I’m Wanghai in Room 330. C: Will there be anything else, Mr. Wang? G: No, _____________. C: Room service can provide you with drinks. G: ________________. I’ll need some mineral water. C: Please contact room service, dial 4. G: ______________________. C: I’m glad I could be of service. G: Good-bye. C: ___________. Role play Situation 1: Suppose you are the meeting planner for an incentive meeting (奖励会议). You discuss about holding the meeting with the convention sales manager. Thank you for your attention! * * 尚辅网 尚辅网 尚辅网 Teaching Objectives 1 2 3 To know the services provided by the Health Recreation center To have a good command of oral English of Health Recreation services To know some terms on Health Recreation Services 尚辅网 Basic Information 尚辅网 Conference or an exhibition reservation ask the name of the organization ask the name and telephone number of the main contact person ask the date and time of reserving/an exhibition a meeting room ask the number of expected people attending ask the guests whether they need food or drinks at the meeting/ an exhibition ask the guests whether they need any special equipment Service procedure 尚辅网 How to Express Ⅰ. Conference or an exhibition reservation 1. Hilton Hotel, Business Center. Can I help you? 2. We will have a three-day conference here next week. 3. I’d like to book a meeting room for one week. 4. How many people do you have? 5. When will you hold it? 6. We have a complete range of the latest facilities. 7. I’d like to rent a multifunctional auditorium for a three-day congress. 8. We also need a simultaneous interpreter. 9. The room is too hot. I think the air conditioner doesn’t seem to be working. 10. Please test out the microphone before the lectu