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ECDL 2003 Talk outline Introduction to the theme Health information on the Internet Usability testing of Digital Libraries Antimicrobial Resistance Website Evaluating User Knowledge Attitude changes Summary of Results Future Research 1a. Health information on the Internet Explosion of health information on the internet, e.g. NHS Direct, Netdoctor, Surgery Door, NeLH, Medline Plus The informed patient, e.g. Expert Patient Change in doctor-patient relationship, shift in the balance of power, shared decision-making 1a. Health information on the Internet Medical digital libraries Life critical applications Empower health professionals patients National electronic Library for Health Communicable Diseases specialist library Freely accessible to all via the Internet 1b.Usability testing of DLs Graphical interface, navigation, download time etc e.g. Nielsen Accessibility e.g. Bobby User information seeking behaviour User satisfaction 1b. Usability testing of DLs So we know that….. 2. Antimicrobial Resistance Website Acts as an interface to a subsection of the NeLCD Aim of the site “to inform the public of current evidence-based guidelines on antimicrobial prescribing and the issues surrounding those guidelines in an effort to reduce patient pressure on doctors and subsequently reduce inappropriate prescribing” Useful testbed to evaluate the impact of the NeLCD on user knowledge attitudes and subsequent behaviour 2. Antimicrobial Resistance Website Identification of content Ask the Doctor archives Health information websites Current news topics 2. Antimicrobial Resistance Website Lotus Domino Database Left navigation menu Search facility Dynamically generated content: Frequently asked questions Related news articles Related resources 3. Evaluation Methods Pre and Post Use Questionnaires Used to evaluate differences in patient knowledge and attitudes before and after using the site Users were free to browse the site between questionnaires 227 Science Museum visitors too