我院药剂科部门组长绩效考核体系的建立与评价.pdfVIP

我院药剂科部门组长绩效考核体系的建立与评价 ＊ # 张洁瑾 ，曹金华，陈安妮，金柔男，周 瑾，战 旗（第二军医大学东方肝胆外科医院药材科，上海 200438） 中图分类号 R95 文献标志码 A 文章编号 1001-0408（2014）05-0438-03 DOI 10.6039/j.issn.1001-0408.2014.05.18 摘 要 目的：建立药剂科部门组长绩效考核体系，强化组长的自我管理和团队管理能力。方法：通过考核标准的制订、组长绩效 考核的构建等建立了详细的药剂科部门组长绩效考核体系，并评价该体系实施2年的效果。结果与结论：考核体系包括部门组长 的周工作报告、月度工作报告，科室内部质量管理小组对部门组长季度绩效考评，科室主任对组长绩效考评结果的季度辅导，部门 组长年终述职及年终360度评估。各组长明确了工作要求，并对照绩效目标完成了本组工作，2年来部门组长在各方面的评分都 有提高（增长率达1.15％～3.93％）。表明建立的部门组长绩效考核体系对发掘组长的潜力、使药剂科朝更高的绩效目标迈进起 到了较好的作用。 关键词 药剂科；部门组长；绩效考核；体系建立；管理 Establishment and Evaluation of Department Leader Performance Appraisal System in Pharmacy Depart- ment of Our Hospital ZHANG Jie-jin ，CAO Jin-hua ，CHEN An-ni ，JIN Rou-nan ，ZHOU Jin ，ZHAN Qi （Dept. of Pharmacy ，Eastern Hepatobiliary Surgery Hospital ，Second Military Medical University ，Shanghai 200438，China） ABSTRACT OBJECTIVE ：To establish a department leader performance appraisal system of pharmacy department ，and to strengthen self-management and team management ability of the leader. METHODS ：Through establishing appraisal criteria and leader performance appraisal ，detailed leader performance appraisal system of pharmacy department had been established ，and the effects of the system in 2 years were evaluated. RESULTS CONCLUSIONS ：The appraisal system includes weekly plan report and monthly report of department leader ，quarterly performance appraisal by quality control group ，offering quarterly counseling for leader performance appraisal by department director ，project report of leader and 360 degree survey. Each leader has clear and definite project requirements and achieves the group performance target ；the performance score of department leaders has improved to some extent in 2 years （increase rate of 1.15％-3.93％）. Established department leaser performan