HR第一次考试题.docVIP

What Sherry does at her job is set goals and standards and develop rules and procedures.? Which function of management does Sherry specialize in?.? a. Planning b.? organizing c.? motivating d.? leading e.? staffing Answer A Which basic function of management includes setting standards such as sales quotas and quality standards? A.? planning B.? organizing C.? Motivating D.? Controlling D. Controlling The process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety and fairness concerns is A. Labor Relations b.? Human Resource Management c.? Industrial Psychology d.? Organizational Behavior B? Human Resource Management Who are authorized to direct the work of subordinates? a.? Line managers b.? Staff managers c.? Leaders d.? Advisory board members e.? All of the above a.? Line managers Which of the following refers to the tendency of firms to extend their sales, ownership and/or manufacturing to new markets abroad. a.? expansion b.? globalization c.? market development d.? export growth e.? diversification B.? globalization Which of the following term refers to the knowledge, education training, skills and expertise of a firms workers? a.? intangible assets b.? human resources c.? human capital d.? knowledge assets e.? intellectual property C. human capital The term used to refer to a companys plan for how it will match its internal strengths and weaknesses with its external opportunities and threats in order to maintain a competitive advantage is a.? strategic plan b.? SWOT analysis c.? benchmark study d.? marketing plan A.? strategic plan Which of the following is the term that refers to the standards someone uses to decide what his or her conduct should be. a.? autonomy b.? morals c.? culture d.? ethics e.? responsibility D. ethics Autonomy is the right to make decisions, direct the work of others and give orders. True False FALSE