ECM State of the Industry.ppt

ECM State of the Industry Robert Nelson Strategic Services Director Crown Partners Agenda ECM Industry Past ECM Today ECM in the future Near term Where are we going Enterprise Content Management (ECM) ECM = the tools and technologies used to: Capture - move content (in any form) into your repositories for reuse or retirement Manage - move the content around the organization to drive applications and processes Store - Put the content in a logical place for easy access Preserve - hold the content for long term archival and storage needs Deliver - get the content to the right audience at the right time on the right device Or ECM = The mass of unmanaged electronic stuff in your organization The ECM Industry Past ECM just 4 years agoGartner ECM Magic Quadrant October 2004 ECM Today, Gartner ECM Magic Quadrant, 2007 Current State of the ECM Industry A Period of Change We are seeing a movement from a Product focused industry to a Platform focused Industry And a movement from relativity high cost per seat to one of relatively low cost per seat ECM in Boise Installations Initiatives Firms supplying solutions and services Awareness is high How important is managing electronic information to an organizations effectiveness? However, Is the ROI on ECM better or worse than other IT investments 25% Better 47% about the same 28% worse How confident are you that your electronic information is accurate, trustworthy and accessible. In a recent study conducted by AIIM 58% were slightly confident or not confident at all Dec 1 2006 Federal Rules of Civil Procedures 26 34 went into effect. Term introduced Electronically stored information” (and a new acronym ESI) rather than the old phrase that had been in effect for over 30 years of data compilation. ESI is identified as a distinctive category of information, subject to discovery obligation on par with documents ECM Industry of the Future Every day, we create and store more information (in digital format) than has been