八大领导力.pptVIP

Asia Life Leadership Behaviours亚洲人寿领导行为 SL Focus on Customer 关注客户 Identifies future and emerging market and customer opportunities to set the strategic direction for creating a profitable business model 确认未来以及潜在的市场及客户需求，设定战略方向，创造盈利的战略模式 Influences regulatory bodies to benefit the industry, company and customers 影响监管组织，使行业、公司和客户都获益 Leverages supplier interrelationships to enhance company competitiveness 平衡供应商关系，提高企业竞争力 Drives and role models across organisation to build a culture of customer centricity and role models availability, attentiveness and reliability to external and internal customers 在组织内推动及树立典范，构建客户至上的文化和对内外部客户体现“关心、安心、贴心”的核心态度。 Share to succeed 分享促进成功 Uses an array of influencing strategies to develop internal and external partnerships to attain competitive edge for the organisation 通过一系列影响性的战略，发展内部和外部合作关系，获得组织竞争优势 Role models and facilitates to ingrain the core attitudes in the culture whereby employees support each other to achieve organisation goals 树立典范和促进巩固文化中的核心态度——员工互相支持以实现组织目标 Initiates projects to foster collaboration among different units and functions 发起项目，在不同单位和不同部门间培养合作关系 Encourages best practice sharing, resources sharing and talent sharing for the greater good of the organisation 为组织最大利益着想，鼓励分享最好的实践经验、资源和人才 Lead through actions 领导在于行动 Results Orientation 晑 Introduces improvements to processes and practices to make the company into a world class organisation 晑 Sets a culture of differentiation with regard to rewards in the organisation 晑 Role models setting high benchmarks to make company a high performance organisation AXA 晑 Enforces AXA values by holding leaders responsible to cascade the values 晑 Walks the talk and acts as role models of the AXA values 晑 Empowers employees to act as advocates of the AXA values 晑 Takes a stand on one 拀 s belief to uphold AXA values even if it is unpopular Results Orientation 结果导向 Living through AXA Values 处处体