Management-Information-Systems管理信息系统.pdfVIP

Chapter 12 Management Information Systems ow have management information systems (MIS) and infor- mation technology (IT) had such a profound impact on busi- Hness in the past 10 years? Maybe the better question to ask is has information technology changed business or has business actually created information technology in the past 10 years? Surprisingly, if we take a look at business in the 1990s, it’s actually less about technology and more about competition: A continued focus on increased produc- tivity and efficiency has intensified competition and driven business toward technology. However, as Diana Farrell relates in the Harvard Business Review, “With the technology sector in shreds, more than a few believe that IT changed scarcely anything [in business] at all.” Today’s business owner or professional can tell that technology does in fact play a key role in the day-to-day operations. In fact, some businesses no longer even have a tangible presence but rather exist only in cyber-land. The transformation from bricks-and-mortar busi- nesses into e-businesses has leveled off but the role of technology and management information systems in business is undeniable. In this chapter we focus on giving an overview of the essentials for today’s cy- ber-environment and technology-driven organizations and give a par- ticular focus to MIS. 228 TLFeBOOK 229 Management Information Systems MANAGEMENT INFORMATION SYSTEMS Management information systems can be described as tools that help managers organize and make decisions from their data. More sim