The Downward Spiral课件.pptVIP

The Downward Spiral: Dont Set Yourself up for Failure with Your Boss (or Your Client!) The environment has changed Technical skills not as critical for executives Actuarial integrity less valued Focus on profitability Capitalism è demutualization, non-paternalistic Session Objectives Identify the specific problems Actuaries face Identify cues to watch out for Recognize how Actuaries might contribute to the problem Identify steps to take to turn the situation around Agenda Review purpose and desired outcomes Difficult Bosses – Difficult Clients The Set-Up-To-Fail Syndrome How Individuals Contribute Taking Responsibility Summary Your Difficult Boss / Difficult Client Use the worksheet to describe a difficult boss (or client) that you have known. The Difficult Boss / Difficult Client Negative, mean spirited Autocratic ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ The Set-Up-To Fail Syndrome Widespread Insidious Pernicious Based on “Common Wisdom” Common Wisdom Three Groups Stronger Performers Weaker Performers Deadwood Different Strokes for Different Folks… Bosses consciously treat stronger and weaker performers differently Stronger performers get autonomy Weaker performers get help Deadwood gets ignored (or an invitation to leave) The Downward Spiral General Session: Actuarial Communication-Is Anyone Listening? If They Are, What Do They Hear? Communication (how to deliver the tough messages) Opinion changes (are they effective enough?) Actuaries images and roles in organizations Peer reviews Actuarial standards Professionalism Backbone Labels, Biases, Misperceptions Having formed an opinion, our minds draw on all possible evidence to support it. When confronted with evidence that contradicts our viewpoint, we overlook it or denigrate it, or find some other way of writing it off. That way we can cling to our ori