询盘回复的方式和技巧.docVIP

不同状态下订单，询盘回复的方式和技巧 一：各种订单情况回复一：未付款、询盘、回复这一环节是卖家第一次接触买家，需要主动出击，当买家下单后卖家应及时主动与买家联系，并告知请付款以及时查看库存备货，尽快发货。下面请看举例：Dear Customer,we have got your order of..... The radiator you order is one of the best selling products from my and it is made of high quality Aluminum. But the order seems unpaid. If there’s anything I can help with the price or size etc.Please feel free to contact me. When the payment is finish, I can stock up the item and get it ready for shipping. ThanksBest Regards XiaoA二：已付款订单的回复主要内容包括确认产品的颜色、规格、尺码等等具体事宜，表现卖家的专业性。请看举例： Dear Customer, I am very glad to hear from you. T