JD 酒吧领班.docVIP

JOB DESCRIPTION 工作职责 JOB TITLE 职位 : Bar Captain 领班 DEPARTMENT 部门 : Western Section西餐部 GRADE/LEVEL 级别 : REPORTS TO 直接上司 : Bar Manager酒水部经理 RESPONSIBLE FOR 责任范围 : Bartender and Bar Waitress 吧员 REVIEWED BY 制定/更新于 : SCOPE 工作范围 : To assist the Bar Manager of the assigned outlet to achieve or surpass financial goals set in both the beverage budget and forecast through on-going motivation and training of staff members reporting to you; to ensure their comprehension of the clearly established working standards/procedures; to follow, train and ensure the adherence to standards/procedures; to ready subordinates for promotion ensuring a smooth operation at all times and by setting an example of personal attention, care and anticipation of guest needs thus creating an atmosphere of professionalism and well-being in the outlet, leading to a highly successful operation. 您将协助酒水部经理完成或超越由酒水预算与对正在进行的经营活动的预测而制定出的营业目标，培训员工向你报告；确保他们清楚的理解已有的工作标准/程序；执行，培训并确保这些标准/程序的贯彻；使您的下属随时做好准备晋升以保证酒吧经营运作的顺利进行；在对客人需要的关注、关心和预计方面树立榜样，从而在工作区域创造出专业化与良好的环境，领导极为成功的运作。 DUTIES/RESPONSIBILITIES: 义务与责任: - Create through your total commitment to excellence an environment of complete well-being and satisfaction of our restaurant Patrons by providing friendly, fast, consistent and professional service. 完成你所有的义务以提供友善的、快速的、可靠的、专业的服务从而创造令顾客满意的良好环境 - Contribute in every way possible to the profitability of the outlet by providing fast, attentive and professional service and by deploying up-selling techniques. 通过提供快速、殷勤和专业化的服务，以及发挥推销技能，利用任何可能的途径提高部门的收益。 Make suggestions to the Bar Manager as to ways of increasing product quality and reducing wastage. 向酒水部经理提出关于提高出品质量、减少消耗的建议。 - Lead by example. 树立榜样 - You will have a good knowledge of the wine list and the general characteristics of the wines listed. You will be informed at the pre-service meeting regarding wines which need pushing, vintages which have changed