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DATAMi ni technoI and I i edResearchonCRM
ng ogy App System
ofMobi I eteI ecommuni cati oni ndustry
Abstract
In 3G communicationare
today’S enterprisesfacingincreasingly
environment,telephone
fierce derived
fromits Information
competition,dataexplosion Management System(MIS)
andthelackofvalidandaccurateinformationforitsdecision common
makingprocess.The
dilemmafacedall inthis isthe of customers.This
by operatorsindustryretaininghigh—value
hasbecomethe
hot wherefierce are andhowtheir
spots marketingcampaignstargeted
successesare hasbecomeaneffectiveandsustainableto
defined.Consequently,CRM way
enhancethecore of inthemarket.Data is
enterprises
competencies
anessentialandeffectivetoolforasuccessfulCRM.Itis an
undeniable;DMsupports
effectiveandefficient inthis
data-driven
decision—makingprocess industry.
The alsocombineresearchonestablishedDMTheoreticalFrameworksandthevarious
paper
on
thefunctionsofthe and statusofthe
arguments ManagementAnalysisSystemapplication
Cube tosolvechinamobile all
AnalysisTechnology business
questions.Afteracquiring
ofthestructureandfunctionofan CRM
in-depthunderstanding
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