J医疗器械公司员工离职分析和对策研究.pdfVIP

J 医疗器械公司员工离职分析及对策研究 摘 要 中国的医疗器械行业正欣欣向荣，处于快速的发展期。即使受全球 金融危机的影响，该行业的发展前景仍被投资者看好。但日益加剧的行 业竞争使公司之间的竞争转化为人才的竞争，人才已经成为企业取得竞 争优势的关键。稳定的人力资源队伍是公司发展的基础，更是实现公司 新目标的保障。员工的主动离职往往难以被公司所预料，不仅给企业造 成有形的经济损失，更带来巨大的无形损失。 J 医疗器械公司今后5 年的业务发展目标包括两个方面：一是2015 年实现年销售收入8 亿5 千万美元，成为客户最喜爱的医疗设备供应 商；二是提高员工忠诚度和满意度，根据翰威特公司的测评标准，成为 最佳雇主。优秀的员工是企业发展的根本，只有具有较高满意度的员工 才会创造出令客户满意的产品和服务。但公司目前面临着员工离职率 高，满意度低的情况。为了发现背后的原因，J 医疗器械公司通过员工 满意度调查和员工离职调查，找到了三大影响因素，即职业发展管理、 薪资福利问题及个人需求问题。本文根据分析，针对上述三个方面分别 提出了调整方案，内容包括普通员工职业发展规划，核心员工梯队职业 发展规划，虚拟持股计划，补充养老金计划，弹性工作时间安排及员工 认可方案，以达到降低员工离职率，提高员工满意度的目的。 关键词：医疗器械行业 离职分析 对策研究 THE RESEARCH ON STAFF TURNOVER ANALYSIS AND SOLUTIONS OF J MEDICAL APPLIANCE COMPANY ABSTRACT Chinas medical equipment industry is thriving with high growth rate for years. Even with the global financial crisis, the industry still has lots of fans in the capital market. However, the increasing competition in the industry has been driven into the competition in also talent market. While talent has become a key competitive advantage obtained by the enterprise, stability of the human resources is becoming a critical base of company’s development. It, furthermore, helps to ensure the achievements of company’s new business goal. Volunteer staff attrition is often difficult to foresee by the company. It, however, results in not only numerous tangible losses, but also tremendous intangible ones to the enterprises. J company’s five-year business development objectives include 2 aspects: one is to achieve US$850 million revenue by 2015, thus to become customers favored medical appliance provider. The other is to enhance employee loyalty and satisfaction, thus to become the best employer according to Hewitt’s assessment standard. Excellent talent is the foundat