嘉兴市临床医师胜任力模型的研究.pdfVIP

应变能力、问题解决能力、信息素养、毅力、主动性。临床医师基准胜任 力模型由 11 项胜任特征组成，分别是：关注质量与秩序、服务意识、沟通 能力、医学基本功、临床决策能力、团队与合作精神、学习能力、责任心、 职业道德、身心健康、爱心。 （3）嘉兴市临床医师胜任力不足的表现。专业技能不扎实，学历、职 称与能力脱节；缺乏敬业精神，工作热情不高；缺乏人文医学执业技能， 沟通协作能力差；临床思维能力欠缺，缺乏随机应变能力；安于现状，缺 乏创新精神。主要原因有：职称评定体系存在弊端、岗位分析制度尚未建 立、甄选机制呆板、培训工作缺乏实效、绩效考评机制不完善、公立医院 管理机制不健全。 （4）基于获得的胜任力模型，提出了提高嘉兴市临床医师胜任力水平 的建议。具体包括：建立基于胜任力的临床医师岗位分析；通过实施行为 事件面试、心理测验和综合运用评价中心技术完善临床医师甄选机制；通 过构建基于胜任力的临床医师的培训开发体系和探索建立专科医师培训制 度加强医师培养；通过实施基于胜任力的绩效考评提升医院人力资源的管 理水平；积极推进公立医院体制改革优化医师执业环境。 本研究结论对临床医师选聘、培养和考核，临床医师胜任力标准及资格 标准的制定，以及相关的医学教育、医师职业生涯规划，提供了实证研究 的依据，具有重要的应用价值。 关键词：人力资源，胜任力，胜任力模型，临床医师 III THE STUDY ON COMPETENCY MODEL OF CLINICIANS IN JIAXING ABSTRACT Doctor is a particular profession, the quality of clinicians plays a key part in the service process of medical institutions and the level of regional medical health care. With social development, advance in science and technology and the changing of medical model, the comprehensive ability of doctors needs to be improved. How to improve the competency and performance of clinicians is an important issue of hospital management. To explore the clinician’s competency model and apply it to clinical management of human resources, we carried out this study and took Zhejiang Province Jiaxing city as an example. The study was based on literature analysis, behavior event interview, checklist and psychometric methods. From the point of competency, we used the method of quantitative research to build a competence model of clinicians, and detected its application. The main conclusions of the study were as follows: (1) The results of the Big Five Personality Test. The excellent clinicians owned a high sense