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                AccountingInterviewGuide-OfficeofHumanResources.doc
                    
National Institutes of Health
GS - 510 Accounting
Behavioral Interview Guide
Behavioral-Based Interview Overview
Behavioral-based interviews focus on discovering how a candidate performed in specific work related situations. This interview technique seeks to uncover how a potential employee actually did behave in a given situation; not on how he or she might behave in the future.  The premise behind this technique is that a good predictor of future performance is how someone performed in the past in a similar situation.  Behavioral-based interviews are becoming more common throughout industry and government and many candidates are familiar with this technique and are well prepared for these interviews.  Candidates can and should draw on previous work related experiences as well as non-work related experiences (e.g., school projects, community involvement) that are relevant to the interview questions.
Behavioral Interviewing Suggested Protocol
As much as possible, all questions should relate to experiences that have occurred in the last 2-3 years (best for recollection of behavioral details).
All behavioral interview questions should focus on what the interviewee did, said, felt or thought in the past.  The interviewer should be looking for phrases such as “I did….”, “I said….” etc.
Do not ask questions about what the interviewee would do in a given situation or what they would have done differently.  The focus is on what the interviewee actually did/said/thought/felt in the past.  If the interviewee uses such phrases as “I would,” the interviewer should probe by saying, “What did you actually do at that time?”
The interviewee should focus on what he/she did, rather than what “we” did.  While working as part of a team is very common and desirable, it is important to understand what the candidate’s individual role was. The interviewer should probe the interviewee if “We” is used in describing actions.  For example, if the interviewee says “We implemented the new pay
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