发现问题解决问题的技巧.ppt

解决问题的七个步骤 * * * * * * Speaker抯 Notes We will be coming across problems that range from fairly easy (i.e. machine breakdowns, to more complex problems, i.e. dirt in the paint. Problems can be technical, or they can be management problems- like the training plan for a team member. 问题可以是技术方面的或是管理方面的-就像一个员工的培训计划。 Ask the group to categorize the list of problems; H for human (managerial) and T for technical.工段将问题清单分类；H代表人（管理的）和T代表技术方面的。 Say: Problem solving is used primarily for technical problems.问题解决起初是用于技术问题。 Much of what you have learned about so far in this orientation course is critical