CommonVerizonTroubleAdministrationAbbreviations.xlsVIP

CommonVerizonTroubleAdministrationAbbreviations.xls

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CommonVerizonTroubleAdministrationAbbreviations.xls

Common Abbreviations AP MCO DRC NTF NA PM RNC Performance Monitoring No Access No Trouble Found Dispatch Recourse Center Maintenance Control Office Analyze Available For Pickup APP Analyze Pending Test Request ATC CAN CLD EBD EBV Analyze EB Confirmed HDF HLD Analyze Craft Loaded NAP Analyze No Match Analyze Pending Craft REF RST VTK HDCF HDCJ HDCL HDCP HDCR HDCV HDDA HDDJ HDDL HDDS Dispatched In Referred RPVF RPVI RPVO RPVP CO NTN SPC CBL PPM UNK Central Office Transport Specials/SSDAC Cable Hitec/Electronics Unknown ESC Escalation Level HD HI HO Hand Offs Hand Off out to Field Forces Analyze Automatic Process Pending AT Analyze Test Request Completed Cancelled Trouble Report Closed Trouble Report Analyze EB Disputed Analyze EB Verification Requested EC Dispatched In Deferred Dispatched In Jeopardy Dispatched In Craft Load Dispatched In Pending Dispatched In Management Dispatched Out Preassigned Dispatched Out Jeopardy Dispatched Out Craft Dispatched Out Pending Dispatch Out Facility Analyze Hold IP Analyze Not Available For Pickup NM PP Referred Alternate Center Verify Dispatch Facility Verify Dispatch In Verify Dispatch Out Verify Referred Restored Customer Advised Verify Test OK Trouble Descriptions Term Description Abbreviation No Dial Tone The end customer does not have dial tone on this line. NDT Ring No Answer When called line rings with no response. RNA Cant be Called The end customer can not receive phone calls CBC Cant Call Out The end customer can receive calls but can not make calls out. CCO Noisy NSY Cant Break Dial Tone The end customer cannot break dial tone to call out. CBDT Test Results Open Out Line tests open out TST O/O Line Crossed Line tests crossed XTALK, LN XED Open In Line tests open in TST O/I No trouble found on line Test OK Line tests OK TOK Facilities Information CAB Pair PR Cable Pair Identifies the facilities that Verizon has assigned to this end customer. C/P Circuit ID Circuit Identifier CKT ID Associated Telephone Number 10-digit t

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