《CERTIFIED QUALITY ENGINEER (CQE)》.pdfVIP

CERTIFIED QUALITY ENGINEER (CQE) BODY OF KNOWLEDGE ________________ The topics in this Body of Knowledge include subtext explanations and the cognitive level at which the questions will be written. This information will provide useful guidance for both the Exam Development Committee and the candidate preparing to take the exam. The subtext is not intended to limit the subject matter or be all-inclusive of that material that will be covered in the exam. It is meant to clarify the type of content that will be included on the exam. The descriptor in parentheses at the end of each entry refers to the maximum cognitive level at which the topic will be tested. A complete description of cognitive levels is provided at the end of this document. I. Management and Leadership (18 Questions) A. Quality Philosophies and Foundations 1. Evolution of Quality Understand how modern quality has evolved from quality control through statistical process control (SPC) to total quality management and leadership principles (including Deming’s 14 points), and other continuous improvement tools, including lean, six sigma, and theory of constraints. (Understand) 2. Continuous improvement tools Describe continuous improvement tools, including lean, six sigma, theory of constraints, statistical process control (SPC), and total quality management, and understand how modern quality has evolved from quality control through statistical process control (SPC) to total quality management and leadership principles (including Deming’s 14 points). (Understand) B. The Quality Management System (QMS) 1. Strategi