QSB 2009 (Chinese Version) 供应链管理.ppt

Global Purchasing and Supply Chain Quality Systems Basics rev March 2009 FR NCP WPO SWI (SOS) OI(JES) SOT(JIT) Risk EPV LPA VS Contam SCM MC PS WS Use 2 or 3 bullets to reinforce how this strategy will improve activities for the supplier. New Supplier Selection Process Process Audits – Control Plan Audits Systems Audits – LPA Best Practices Audit such as QSB Change Management Controls and Processes APQP Activity WEIGH THE RISK OF DOING BUSINESS WITH A NEW SUPPLIER Suppliers shall develop a system to measure performance to requirements and best practices for all of their suppliers. Techniques used to measure the supply chain would include using audits such as a QSB audit, Process Control Plan Audit, Labeling Audit, Special Process Audits (e.g., CQI-9 Heat Treat Process). The focus is on Key System Strategies which provides a solid baseline to ensure quality product and processes through teamwork in the elimination of waste. GM Tier 1 suppliers are expected to have been audited by Gate 1 and compliant by Gate 3 beginning with all 2010 model year programs. The expectation is that this requirement shall be cascaded through the supply chain. All suppliers in the supply chain should use a labeling FMEA to understand risk and put in place the appropriate control methods in their labeling system.供应链中 Label issues are a very serious problem. They have resulted in stockouts, downtime, and on occasion resulted in a major disruption. Based on current GMNA PRR performance, approximately 12% of all formal customer complaints are related to labeling issues. Material or components with the wrong label, unreadable, wrong format, or wrong information. Prevention of labeling issues is key with the mindset of “No part without a label, and no label without a part.” An assessment of the supply chain labeling process is required to ensure all specifications are met and the proper controls are in place. 翻译到本页 PRR’s QUALITY ALERTS EXPEDITED SHIPPMENTS CUSTOMER DELIVE