introduction to statistical quality control.pptVIP

Implementing SPC Nonmanufacturing applications do not differ substantially from industrial applications, but sometimes require ingenuity Most nonmanufacturing operations do not have a natural measurement system The observability of the process may be fairly low Flow charts and operation process charts are particularly useful in developing process definition and process understanding. Used to identify value-added versus nonvalue-added activity Nonmanufacturing Application of SPC Introduction to Statistical Quality Control, 5th Edition by Douglas C. Montgomery. Copyright (c) 2005? John Wiley Sons, Inc. Chapter 5. Methods and Philosophy of Statistical Process Control Basic SPC Tools In statistical control: a process operating with only chance causes of variation Out of control: a process operating in the presence of assignable causes A control chart contains A center line An upper control limit A lower control limit A point that plots within the control limits indicates the process is in control A point that plots outside the control limits is evidence that the process is out of control There is a close connection between control charts and hypothesis testing Photolithography Example Important quality characteristic in hard bake is resist flow width Process is monitored by average flow width Sample of 5 wafers Process mean is 1.5 microns Process standard deviation is 0.15 microns Note that all plotted points fall inside the control limits Process is considered to be in statistical control Shewhart Control Chart Model w: sample variable μw: mean of w δw: standard deviation of w L: distance in terms of δw Improving Quality Out of Control Action Plan (OCAP) More Basic Principles Charts may be used to estimate process parameters, which are used to determine capability Two general types of control charts Variables (Chapter 5) Continuous scale of measurement Quality characteristic described by central tendency and a measure of variability Attributes (Chapter 6) C