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integrating data for business strongprocessstrong management.pdfVIP

integrating data for business strongprocessstrong management.pdf

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integrating data for business strongprocessstrong management

Integrating Data for Business Process Management Hong-Linh Truong and Schahram Dustdar Distributed Systems Group, Vienna University of Technology Email:truong,dustdar@infosys.tuwien.ac.at Abstract To be able to utilize Web-scale resources for business processes and to adapt these processes to the dynamic change of environments, business process management suites/systems (BPMS) must be able to gather, integrate and manage various types of data in the lifecycle of business processes. We discuss the issue of integrating data for business process management. We provide an overview on the current state of how data is integrated into business process management and recommend new directions. 1 Introduction For an organization, its business processes are the key to its success. Therefore, it is of paramount importance for the organization to have a powerful business process management (BPM) approach that enables it to rapidly create new, capable business processes and to improve and adapt existing business processes to the changing environment in which the processes are executed. The term “BPM” is used loosely here and we mean that BPM includes all activities that help the organization to achieve such capable and adaptable business processes. Over the last a few years, we have observed that, instead of relying only on a single organization’s resources (software services and humans) to perform process activities, business processes in an organization have increasingly relied on Web-scale resources by utilizing and assembling multiple-organizational or individual resources. This paradigm shift has been supported by emerging technologies, such as the SOA and Software-as-a-Service (SaaS)

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