Automated Support for Classifying Software Failure Reports.pptVIP

Automated Support for Classifying Software Failure Reports Andy Podgurski, David Leon, Patrick Francis, Wes Masri, Melinda Minch, Jiayang Sun, Bin Wang Case Western Reserve University Automated failure reporting Recent software products automatically detect and report crashes/exceptions to developer Netscape Navigator Microsoft products Report includes call stack, register values, other debug info Example User-initiated reporting Other products permit user to report a failure at any time User describes problem Application state info may also be included in report Mixed blessing Good news: