advanced”) issue-based dialogue management.pptVIP

Issue-based Dialogue Management in GoDiS / IBiS Staffan Larsson Dialogue Systems 2 GSLT spring 2003 overview of contents Introduction Basic issue-based dialogue management Grounding Issues Adressing Unraised Issues Action-oriented and Negotiative Dialogue Issues Under Negotiation Multilinguality Conclusions 1. Introduction, goals explore and implement issue-based dialogue management starting from Ginzburg’s theory and other relevant theories (Lewis, Allwood, Clark, Traum, Sidner, …) adapt to dialogue system and implement extend theory (incl. accommodation, action-oriented dialogue, negotiation) separate general and domain-dependent phenomena theoretical: general theory of dialogue practical: minimize effort for adapting to new domains incrementally extending system to handle increasingly complex types of dialogue theoretical: clarifies relation between dialogue types practical: reuse of update rules A sample TrindiKit system: GoDiS Built using TrindiKit Explores and implements issue-based dialogue management adapt Ginzburg’s KOS to dialogue system (GoDiS) and implement Extends theory to more flexible dialogue Menu based dialogue Action-oriented dialogue, VCR application Multiple tasks, information sharing between tasks Feedback and grounding Accommodation, re-raising, clarification Multi-linguality mutiple domains Conditional responses (Ivana Kruijff-Korbayova) 2. Issue-based dialogue management enquiry-oriented dialogue (database search) basis: Ginzburg’s Dialogue Gameboard (DGB) and related DGB update protocols moves: ask, answer, greet, quit raising and addressing issues incl. short answers. e.g.”yes”, ”no”, ”paris”, ”in april” dialogue plans sample domain: travel agency extension: reraising issues handling multiple issues Semantics ”FOL” without quantifiers,disjunction,conjunction Questions Y/N-questions: ?P, P is a proposition wh-questions: ?x.p(x) (p is a predicate) alt-questions: {?P1, …, ?Pn} Content of short answers individual markers: paris, april