常见车厢服务英语.pptVIP

常见车厢服务英语 培训教材：乘务员岗位培训教材P99-100 一、迎送场合 Hello!/how are you!你好！你好吗 Good morning/good afternoon/good evening /goodbye 早上好/下午好/晚上好/再见 Thank you for your coming. 欢迎您的光临！ Nice to meet you! 见到你很高兴 Welcome to china (shenzhen)！ 欢迎你到中国（深圳）来 Can I help you? 我能帮助你吗？ Please step in from this side 请从这边上车 Sorry ,I beg your pardon? 对不起，您能再重复一遍吗？ Welcome to take our bus (again). 欢迎（再次）乘坐我们的车 二、报站场合 Dear passengers ,the next stop is *,please prepare for getting off. 乘客们，前方是*，下车的乘客请准备。 Dear passengers ,we are arriving at *,please look out. 乘客们，*站到了，开门请当心。 三、查票 Ticket ,please! 请出示车票！ 四、疏散场合 Please step in and move inside. 上车请往里面走！ Sorry ,the bus is full, take the next one, please, thank you! 对不起，车已满员，请您乘坐下趟车，谢谢！ Get off the bus in order please! 请按顺序从后门下车！ 五、指路 Where do you want to go? 您去哪？ I’m going to the xx. 我要去xx地方。 You’ll take the bus No.XXX and take off to xx? You can take the bus No.XXX to xx. 您可以乘坐XXX路车到xx地方下车 Please tell me how to get xx? 请问到xx地方怎么走？ You can go to xx by subway. 到什么地方可以乘地铁。 六、安全用语 The bus is turning, please hold fast to the rings. 车辆转弯，请抓好扶手。 * * *