HowtoserveaCigar详解.ppt

Objective(目标) By the end of this Session, our Objective is to ensure that you have learned “How to serve a Cigar” with Confidence, and according to our Defined Standards. 在本次课程的结尾，我们的目标是确保 你能按照我们讲授的标准学会很自信的 “如何为客人服务雪茄” Any Questions? 有什么问题吗? 1. Select the Equipment (挑选器皿) What Equipment do we need? 我们需要什么器皿? A Cigar Aashtray 一个雪茄烟灰缸 1 Cigar Cutter 一个雪茄切割钳 1 Cigar Lighter 一个雪茄打火机 1. Select the Equipment (挑选器皿) What do we need to ensure? 我们需要确保什么? Ashtray is clean 烟灰缸是干净 Ashtray is not chipped 烟灰缸是完损无缺 Cigar Lighter and Cutter have no Stains, in good condition and well polished 雪茄打火机(火柴)和切割刀是没有瑕疵的,清洁过的 2. Remove the selected Cigar from the Humidor(精选的雪茄要远离潮湿) How do you lift a Cigar from the Humidor? 怎样让雪茄不潮湿 Hold the Cigar between thumb and index finger 用大拇指和食指拿住雪茄 Lift out of display 从展示盒中拿出雪茄 2. Remove the selected Cigar from the Humidor(精选的雪茄要远离潮湿) What do we need to ensure? 我们 需要确保什么? Handle with Care 小心拿住 Avoid excessive hand contact with the Cigar 避免过度接触雪茄 3. Check the Cigar (检查雪茄) How do you check a Cigar? 怎样检查雪茄? Visual check of texture and color 目测颜色和质地纹理 Hold the Cigar with thumb and index finger and place next to the ear and roll the Cigar to check the moisture content 用大拇指和食指拿住雪茄并放在贴近耳朵的位置滚动它来检查湿润度 3. Check the Cigar (检查雪茄) What do we need to ensure? 我们需要确保什么? Cigar is not discolored 雪茄没有被染色 When placed next to ear and rolled it should not crinkle 当把雪茄放在耳边滚动是不能弄皱它 4. Place the Cigar on a small Silver Platter (放置雪茄在小银盘上) How do you place the Cigar? 怎样放置雪茄? On a Silver Platter with a linen coaster 在银盘四周包装一层布边 Add the Cigar Cutter 添加一个雪茄切割刀 What do we need to ensure? 我们需要确保什么? Cigar is handled with care 小心拿住雪茄 5. Place all Equipment required and Cigar on Beverage Tray(放置雪茄和所有器皿在饮品托盘上 ) What do we need to ensure? 我们需要确保什么? Tray is clean, dry and in good condition 托盘是洁净的,干的并且是具备使用条件的 6. Carry Tray and proceed to Table拿着托盘到桌前 What do we need