Experiences from Vietnam in Measuring Performance and .pptVIP

 Experiences from Vietnam in Measuring Performance and Impact 越南测量绩效与影响的经验 Nguyen Thi Bac 纽因.善.白克 ITIE2010, Lanzhou, China This presentation includes:内容大纲 Background 背景 Methodology 方法 Progress to date 目前的进展 Background 背景 Original research 1996/97: UNESCO + IFLA Included researchers from Asia, Africa and Latin America UNESCO Office for Asia and Pacific IFLA regional section for Asia Oceania 背景 研究始于1996/97： UNESCO + IFLA 研究者来自亚洲、非洲与拉美州 联合国教育科学及文化组织的亚洲与太平洋办公室 国际图书馆协会联合会亚洲与大洋洲区域 The focus关注焦点 on rural information needs乡村信息需求 on community information needs社区信息需求 on equity in access to information获取信息的平等性 Provision of relevant information for users 用户相关信息的提供 Information provision in Vietnam越南的信息供应 a high percentage of Vietnam’s population is rural越南的多数人口住在乡村 the rural population has highest percentage of poverty乡村人口贫穷比例很高 Information provision through public libraries is therefore very important 因此，公共图书馆的信息供应很重要 Methodology for Vietnam越南的方法 held inception workshop to introduce the topic举办初期讨论会来介绍此主题 prepared a Vietnamese version of the 24 indicators 准备越南版本的24个指标 Public libraries examined the indicators公共图书馆检测指标 Pilot trial 预实验 Review meeting 总结会议 Broad categories of Indicators developed A. Indicators of information availability B. Indicators of use C. Indicators of user satisfaction D. Indicators of local management over information E. Indicators of economic and social impact F. Indicators of knowledge base G. Indicators of participation in government and its programs 指标广义分类的形成 A. 信息可利用性指标 B. 使用指标 C. 用户满意度指标 D. 地方信息管理的指标 E. 经济和社会影响指标 F. 知识基础指标 G.参与政府及其项目的指标 Development of indicators指标的形成 Vietnamese version sent the first time to public libraries for familiarization越南版本的第一版发给公共图书馆以熟悉适应。 An introduction on how to use the indicators for a trial was given through the forum of the 6 PL consortium in the North, Central and South Vietnam就如何使用试验的指标北部、中部、南部的6PL联合举办了一场论坛介绍。 Development of indicators Findings from the trial were sent