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Problem: Continuing expansion and transition to multilevel compensation structure. Solutions: Revised ordering processes and monitoring service levels and sales increase sales. Oracle Collaboration Suite and Portal enable order entry via Web interface, access to integrated corporate systems, and personal e-commerce sites. Demonstrates IT’s role in designing compensation structure and system integration. Illustrates the benefits of revising internal and customer-related business processes. Systems from a functional perspective Sales and marketing systems Manufacturing and production systems Finance and accounting systems Human resources systems Systems from a constituency perspective Transaction processing systems Management information systems and decision-support systems Executive support systems Relationship of systems to one another 2.* ? 2007 by Prentice Hall 2 Chapter Global E-Business: How Businesses Use Information Systems LEARNING OBJECTIVES Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems Define and describe business processes and their relationship to information systems. Describe the information systems supporting the major business functions: sales and marketing, manufacturing and production, finance and accounting, and human resources. Evaluate the role played by systems serving the various levels of management in a business and their relationship to each other. Explain how enterprise applications and intranets promote business process integration and improve organizational performance. Assess the role of the information systems function in a business. LEARNING OBJECTIVES (Continued) Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems Information Systems Join the Tupperware Party Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems Business Processes and Information Systems Business processes How inform