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商英课件复习资料
Unit 1
self-introduction in a business way
5 aspects:
* personal information
* educational background, major
* employment history, working experience, or future career
* family background
* hobbies
① My name is Charles Blake.
② I graduated from Clumbia University in 1971. I studied International relations and a little Japanese.
③ After graduation, I worked for a small import-export company in New York city. I was with their sale force for about 5 years. Then, in 1976, I began working for Yamashita, Ltd, a Japanese corporation. My responsibility is to begin the export of industrial Robort to North America.
④ I live in Tokyo and I’m married to a Japanese woman. I have a child, a son.
⑤ I enjoy playing golf and tennis, but I’m afraid I don’t have a lot of spare time.
Unit 2
1. the layout of a memo
Memo
from:______ to:_______
date:_______ subject:_______
a. explain what’s the matter
what do you expect from the receiver (the action to take)
C. Deadline
Unit 3
Expressions on the Telephone
1. Asking for a connection
(can I have) extension ×× please?
Please connect me to ….?
Could you put me through to ….?
2.Transferring a call
You are wanted on the phone.
You have a call from …..
3. others
I’m sorry the line is busy/engaged.
Is the line open?
I would like to speak to …
Ill put you through 我帮你接通电话
Can I ask whos calling?
Can I take a message?
Youve got the wrong number!
Could you put me back to the switchboard?
Unit 4
Report Structure
Title page.
Summary/ abstract.
Contents list/table of contents.
Introduction.
main body (illustration discussion).
Conclusions.
Recommendations.
Appendix.
Bibliography.
expressions
the introduction
This report presents….
The report is based on the facts we collected…
The report carries the information on…
In this report I will explain…
the illustration discussion
Having made a close of the survey, I found….
Our research reveals…
The current statistics show that…
The figures sho
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