STSGroupleaderTraining_module2on05SEP07教材.ppt

Supervisory Training Program - for STS Group Leaders Purpose 培训目的 To help Group leaders to be aware of the required information knowledge, to learn and practice systematic management skills, to foster proactive attitude towards Execution Excellence! 帮助Group leaders 了解职责所需的相关知识和信息、系统地学习和实践管理技能、培养积极的领导者心态以迈向执行卓越！ Objective 学习目标 At the end of this workshop, you will be able to在本次学习结束时，你将能够… Define your roles and responsibilities, verbalize the qualities the leaders should have，develop your leadership style to be a proactive and accountable Leader 定义自己的职责和角色，描述领导者所应具备的素质，培养自己成为主 动地、有责任心的领导者； Practice people management skills related to your daily job 练习与日常工作相关的人员管理技能； Organize your job effectively by applying time management skills and decision making methods 通过运用时间管理和决策方法，有效地管理日常工作； Practice communication skills to be an effective communicator. 练习有效沟通技巧，成为一名有效沟通的管理者。 Benefit 如何受益？ Help you to complete the transition to junior management position smoothly, prepare you as an effective, proactive and accountable Leader 有助于你们顺利实现向基层管理岗位的转换，为将你们发展成为 高效的、主动的和有责任心的领导者作出准备。 Help you to improve your subordinates’ satisfaction and morale 有助于提高下属的满意度和员工士气 Handle your daily workload effectively 更有效地处理日常工作 Enhance your personal competency 增强个人能力 The New Group Leader’s development Model Course Outline 课程大纲 Reflecting Day 1 Training You are not controlled. You are the controller Passive or Proactive, a story: ‘let’s do things differently’ Passive You can wait and be controlled by your fate. But don’t complain there’s no chance for future… Proactive Start from your daily Group leaders’ job, try to work differently: harder? Smarter? More creative? More accountable? ... Competencies are the synthesis of our knowledge, skills, abilities and experiences matured over time. Supervisory Training Objective At the end of this part, you will be able to… 2.1 describe the reason and benefits of Training coaching, demonstrate the right behavior actions to orient