Opera管理使用手册.doc

Opera Hotel Edition Property Management System and Sales and Catering System Configuration Guide V4.0 May 11, 2008 Property Management System and Quality Management System 2 1 Reservations销售部 9 1.1 Out of Order / Out of Service 9 1.2 Assignment Reasons 11 1.3 Room Maintenance 14 1.4 Housekeeping Section Codes 16 1.5 Housekeeping Attendants 18 1.6 Housekeeping Task Codes 20 1.7 Facility Management – Facility Task 22 1.8 Facility Management – Facility Code 23 1.9 Reservation Types 24 1.10 Deposit Rules 26 1.11 Cancellation Rules 28 1.12 Rule Schedules 30 1.13 Alerts 32 1.14 Room Classes 34 1